Privacy policy

ECN Solution Limited ("we") respects the privacy of everyone who visits this website. This policy explains what personal information we collect through it and how we use it, in line with Japan's Act on the Protection of Personal Information.

For the HosRocket Housekeeping app, see its own privacy policy.

1. What we collect

When you send us a message through the contact form, we receive the inquiry type, your company name, your name, your email address, and, if you give them, your phone number, the number of rooms and your message.

2. How we use it

• To answer your inquiry and arrange a demonstration
• To send you information about our products and services that you asked for
• To keep a record of our correspondence with you

We do not use your information for any other purpose without your consent.

3. Sharing

We do not sell or give your personal information to third parties, except where the law requires it. To run this website we use the following service providers, which process data on our behalf:

• Twilio SendGrid, to deliver the contact form's messages to us by email
• Google reCAPTCHA, to protect the contact form from spam. Its use is subject to Google's privacy policy and terms of service.

These providers may process data outside Japan, including in the United States.

4. Cookies

This website sets a cookie to remember the language you chose, and a session cookie that protects forms against forged requests. Google reCAPTCHA may set its own cookies on the contact page. We do not use advertising or analytics cookies.

5. Security

We take reasonable measures to protect the personal information we hold against loss, misuse and unauthorised access.

6. Your requests

You may ask us to disclose, correct, stop using or delete the personal information we hold about you. Please contact us through the contact form; we will confirm your identity and respond without delay.

7. Changes

We may update this policy. The current version is always published on this page.

Contact

ECN Solution Limited
Room 202, 2F Namiki Bldg., 1-43 Kinugasasakae, Yokosuka, Kanagawa 238-0031, Japan
Representative: Edward Li, CEO