GUEST ROOM · HOSROCKET
Room Management System
Every room, live, on one screen
HosRocket connects each room's controller to one live screen. When a guest presses Make up room, opens the door or checks in, the room's card changes within a second or two, with no reload. The front desk, managers and engineers see the same picture on a computer, tablet or phone.
CHALLENGES
The challenge today
- Staff walk the floors to check roomsWithout a live view, the front desk phones housekeeping or sends someone up to see whether a guest is in, or whether a room is ready.
- Guest requests wait unseenA Make up room or Do not disturb light on the corridor panel is seen only by someone who walks past it.
- The picture is split across systemsThe PMS knows who is checked in, the room's panel knows who is inside, and no one place shows both at once.
FEATURES
What it does
- Live room cardsEach card shows the cleaning request, guest presence, the door, the check-in status and the room temperature, in clear colours.
- Filters with live countsShow only the rooms with a cleaning request, DND, VIP, a guest inside, a guest checked in or an error. Each button shows how many rooms match, and filters combine.
- Rooms that need attentionA red frame marks a room with an offline device, an alarm or an open maintenance request. A cleaning request that has waited too long blinks.
- Check-in and check-out by handWith a connected PMS, stays arrive by themselves. When the PMS is down, or for a stay it doesn't know, check guests in and out from the room's detail.
- Room tagsAdd up to 3 short colour tags to a room, such as Anniversary or Allergy. They show on the room's card, so the whole team sees them.
- The room's logView Log lists a room's last 7 days: the guest coming and going, the door, check-ins, cleaning requests and thermostat changes.
HOW IT WORKS
How it works
- 1Connect the roomsA small HosRocket server at the hotel connects the controllers already in your rooms to HosRocket.
- 2Rooms report as things happenEach controller reports requests, presence, the door and the check-in status, and the room's card changes within a second or two.
- 3The team shares one screenThe front desk keeps the Room List open, and managers and engineers open the same page on a computer, tablet or phone.
- 4Act from the room's detailOpen a room to check a guest in or out, add tags, report a maintenance problem or a lost item, or read its log.
Works well with
GUEST ROOM
Smart Energy & HVAC Control
Air conditioning that follows each stay, set floor by floor.
Learn moreGUEST ROOM
Alert & Monitoring System
Alerts by email and Telegram when rooms or systems fail.
Learn moreOPERATIONS
Housekeeping Management
Task board for room attendants, live board for supervisors.
Learn moreSee Room Management System on our demo hotel
Tell us how many rooms you have and which systems you use. We will show you HosRocket on a demo hotel.