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GUEST & INTEGRATION · HOSROCKET

Guest Portal

Your hotel guide, one scan away

Guests scan a QR code in the room and open your hotel's guide on their phone: the room, Wi-Fi, dining, facilities, transport, safety and the area around you. It needs no app and no sign-in, and comes in English, Japanese and Chinese. HosRocket builds it with your hotel's content and photos.

CHALLENGES

The challenge today

  • Printed guides go out of dateA binder in every room is costly to reprint, so changed hours and phone numbers wait for the next print run.
  • The front desk answers the same questionsThe Wi-Fi password, breakfast hours and the way to the airport are asked again and again, at the desk and on the phone.
  • One language doesn't reach every guestA guide in a single language leaves many international guests guessing.

FEATURES

What it does

  • One scanA QR code in the room opens the guide in the phone's browser. Guests need no app and no account.
  • Your roomExplain the Wi-Fi, the in-room phone, the amenities and the appliances.
  • Dining and facilitiesPresent your restaurants and facilities, such as the pool or the fitness centre.
  • The area around youAdd transport to the airport, nearby attractions and a guide to the city.
  • Safety and housekeepingEmergency and safety information, and how housekeeping and Do not disturb work in your hotel.
  • Four languagesEnglish, Japanese, and Simplified and Traditional Chinese. Guests switch the language on the page.

HOW IT WORKS

How it works

  1. 1Gather your contentYou send your hotel's information and photos: the rooms, dining, facilities, transport and house rules.
  2. 2HosRocket builds the guideWe lay it out for phones and publish it online.
  3. 3Place the QR codesPut the QR code in each room, for example on the bedside table.
  4. 4Guests scan and readGuests open the guide on their own phone, whenever they need it.

See Guest Portal on our demo hotel

Tell us how many rooms you have and which systems you use. We will show you HosRocket on a demo hotel.