OPERATIONS · HOSROCKET

Lost & Found SystemAI

Take a photo. AI writes the record.

Staff photograph a found item, and HosRocket's AI writes its description and picks its tags from 98 categories, in your hotel's language. A numbered QR label on the bag links the item to its record. When a guest calls about a lost watch, you find it in seconds.

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CHALLENGES

The challenge today

Writing up every item takes timeEach item needs a careful description, and on a busy shift it is written in a hurry or left for later.
Items are hard to find againWhen a guest calls, staff search shelves and logbooks for an item described in someone else's words.
No one knows what became of an itemWhether an item was returned, sent to the police or discarded is easily lost when the shift changes.

FEATURES

What it does

AI descriptionA few seconds after the photo, the description fills in: shape, colour, material and distinguishing marks. Staff read it and correct it if needed.
Tags from 98 categoriesThe AI picks the kinds of item, such as wallet, phone or wristwatch, from a fixed list. One press on a tag filters the list.
QR labelsHosRocket supplies sheets of numbered QR labels. Scan one with the phone's camera to open the item's record; labels that are not genuine are refused.
Six statusesOpen, In Transit, Keep, Returned to Guest, Sent to Police or Discarded: the record says what became of each item.
Found in secondsSearch by label code, status, priority, date or tag, on a computer or a phone.
In your hotel's languageThe AI writes in the language set for your hotel: English, Japanese or Chinese.

HOW IT WORKS

How it works

1Photograph the itemPress Report Lost Item and take up to 5 photos.
2Check what the AI wroteRead the description and the tags, and correct them if needed.
3Label and store itStick a QR label on the bag, scan it, choose where the item was found, and submit.
4Return itWhen the guest calls, find the item, update its status and add a comment.