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GUEST & INTEGRATION · HOSROCKET

Door Lock IntegrationPILOT

Saflok locks and Ambiance, connected

HosRocket carries the messages between your Saflok door locks and dormakaba's Ambiance lock system, in both directions. Card use, doors left open and locks going online or offline reach Ambiance, and Ambiance's commands reach the lock through the room's controller. The integration is available now, in pilot, after passing its lab tests in both directions.

CHALLENGES

The challenge today

  • The locks need a link to AmbianceSaflok locks report to Ambiance, and take its commands, only if something carries the messages between each door and the lock server.
  • A silent lock goes unnoticedA lock that stops reporting is often found only when a guest's card doesn't open the door.
  • No proof a command arrivedWithout a log of each exchange, it is hard to tell whether a command really reached the lock.

FEATURES

What it does

  • Card use, to AmbianceEach card tap, with the door opening and closing, reaches Ambiance just as the lock sent it.
  • Door left openWhen a lock reports that its door was left open, Ambiance is told.
  • Online and offlineAmbiance sees each lock, and the room controller that serves as its gateway, go online or offline.
  • Commands to the lockAmbiance's commands, such as setting the clock or the lock's configuration, reach the lock through the room's controller, and the result goes back to Ambiance.
  • Every exchange loggedEvery message, in both directions, is logged, so HosRocket's team can check what reached the lock and when.
  • Lock health alertsHosRocket's alerts tell your team when a door lock stops answering or sends no door events, and Device Health lists the locks floor by floor.

HOW IT WORKS

How it works

  1. 1Check your locksTogether we confirm your Saflok locks, the room controllers that serve as gateways, and your Ambiance system.
  2. 2Connect at the hotelThe HosRocket server at the hotel is linked to Ambiance.
  3. 3Locks report through HosRocketLock messages travel from the room's controller through HosRocket to Ambiance.
  4. 4Ambiance reaches the locksAmbiance's commands go back to the lock the same way, and every exchange is logged.

See Door Lock Integration on our demo hotel

Tell us how many rooms you have and which systems you use. We will show you HosRocket on a demo hotel.