Products
The HosRocket platform is ten products in three areas. Each one works on its own, and all of them share the same rooms, staff accounts and alerts.
Guest Room Automation
See every room live, let rooms save energy on their own, and hear about faults before your guests do.
Room Management System
Live status of every room, from requests to check-in.
- Room cards update within a second or two
- Filter by MUR, DND, VIP, occupancy or error
- Each room's devices, stay and 7-day log
Smart Energy & HVAC Control
Air conditioning that follows each stay, set floor by floor.
- Pre-cools or pre-heats the room at check-in
- Energy-saving mode while the guest is out
- Setpoint and fan speed changed remotely
Alert & Monitoring System
Alerts by email and Telegram when rooms or systems fail.
- Alert and resolved messages, by email or Telegram
- Rules by alert type, floor, hours and recipients
- A daily report of every room with a problem
Hotel Operations
Housekeeping, maintenance, lost items and luggage, each followed from request to finish on a phone or computer.
Housekeeping Management
Task board for room attendants, live board for supervisors.
- Task board on a phone, sorted by priority
- Supervisor board with Approve and Reject
- MUR and DND sent to UniFocus or FCS
Maintenance Request System
Report defects with photos and follow each fix to the end.
- Report with a photo, from any room or area
- Five statuses, from Open to Completed
- Open requests flagged on the Room List
Lost & Found SystemAI
Photo, AI description and QR label for every found item.
- AI description and tags from the photo
- Numbered QR labels for every item bag
- Six statuses, from found to returned
Luggage Storage System
Store guests' bags with a QR pass, and hand them back fast.
- QR pass on the guest's phone or Apple Wallet
- Printed claim tickets for guests without a phone
- Electronic tags that signal the right bags
Guest Experience & Integration
A hotel guide in every room, and links to your PMS, housekeeping system, partner products and door locks.
Guest Portal
A phone guide to your hotel, opened from a QR code.
- Opens from a QR code, no app needed
- English, Japanese and Chinese
- Built with your hotel's content and photos
Integration & Open API
PMS, housekeeping, in-room partners and an open API.
- Opera PMS via FIAS: check-in drives the room
- UniFocus, FCS, Aiello and Smartbeing
- Control API with sandbox and webhooks
Door Lock IntegrationPILOT
Saflok locks linked to dormakaba Ambiance, now in pilot.
- Saflok locks with dormakaba Ambiance
- Messages both ways, through the room controller
- Every exchange logged; lock health alerts
PLATFORM
Included with every product
Every HosRocket product runs on the same foundation, so adding a product never means another login or another system to learn.
- Many hotels, one loginSwitch between the hotels of your group from one account.
- Roles and permissionsEach person sees only the pages their role needs.
- Audit logWho changed what, and when.
- Real-time updatesScreens update the moment something changes in a room.
- On any deviceA browser, a tablet, or the installable phone app.
- Your languageThe screens are available in English, Japanese and other languages.
Not sure where to start? We will help you choose.
Tell us how many rooms you have and which systems you use. We will show you HosRocket on a demo hotel.